REALTORS’® Pledge of Performance and Service

Listen! 

and my 17 Promises
Duties to Clients and Customers
  • Article 1 - REALTORS® protect and promote their clients’ interests while treating all parties honestly.
  • Article 2 - REALTORS® refrain from exaggeration, mis-representation, or concealment of pertinent facts related to property or transactions.
  • Article 3 - REALTORS® cooperate with other real estate professionals to advance their clients’ best interests.
  • Article 4 - When buying or selling on their own account or for their families or firms, REALTORS® make their true position or interest known.
  • Article 5 - REALTORS® do not provide professional services where they have any present or contemplated interest in property without disclosing that interest to all affected parties.
  • Article 6 - REALTORS® disclose any fee or financial benefit they may receive from recommend-ing related real estate products or services.
  • Article 7 - REALTORS® receive compensation from only one party, except where they make full disclosure and receive informed consent from their client.
  • Article 8 - REALTORS® keep entrusted funds of clients and customers in a separate escrow account.
  • Article 9 - REALTORS® make sure that contract details are spelled out in writing and that parties receive copies.

Duties to the PublicArticle

  • Article 10 - REALTORS® give equal professional service to all clients and customers irrespective of race, color, religion, sex, handicap, familial status, or national origin.
  • Article 11 - REALTORS® are knowledgeable and competent in the fields of practice in which they engage or they get assistance from a knowledgeable professional, or disclose any lack of expertise to their client.
  • Article 12 - REALTORS® paint a true picture in their ad-vertising and in other public representations.
  • Article 13 - REALTORS® do not engage in the unauthor-ized practice of law.
  • Article 14 - REALTORS® willingly participate in ethics investigations and enforcement actions.

Duties to REALTORS

  • Article 15 - REALTORS® make only truthful, objective comments about other real estate profes-sionals.
  • Article 16 - Respect the exclusive representation or exclusive brokerage relationship agreements that other REALTORS® have with their clients.
  • Article 17 - REALTORS® arbitrate financial disagree-ments with other REALTORS® and with their clients.